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Be Successful, Be Human, Say “Sorry”

Patrick Lencioni, author of the business best seller, The Advantage, gives the key to success for business owners and members alike: Organizational Health. What does that look like? What does health even mean in the context of successful…
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Portrait of a Peacemaker– Brene Brown

  “Vulnerability is not weakness. And that myth is profoundly dangerous.  Vulnerability is the birthplace of innovation, creativity and change” In 2010 Brene Brown touched the TedTalk world with one word: vulnerability. To take Brown’s…
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Finding Your Strengths and Sticking to Them

In my final months as a college student, I remember being overwhelmed with the vast quantity of professional vocabulary that remained, although relevant and important, daunting and unfamiliar. We, the newly graduated, the naïve bunch who thought…
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A Look Within

Personal vulnerability can be very hard to practice. Often, it requires a certain level of discomfort because you have to acknowledge your shortcomings. Let’s face it—admitting our weaknesses isn’t easy. True vulnerability takes it further…
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Strategic Planning: Faith and the Future

Each new year individuals vow to keep their latest resolution. However, even the seemingly determined fail to follow through and expectations quickly fall short. This resolution phenomena may not result from a lack of determination, rather…
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Servant Leadership

    From Guest Author Jim Brown Legendary UCLA basketball coach John Wooden once wrote: “I worry that businessleaders are more interested in material gain than they are in having the patience to build up a strong organization,…
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FISH! A Reflection on Transforming Your Work into Passion

I was recently invited to lead a visioning retreat for the eLearning team at the University of Cincinnati.  In preparation for this session, the team was asked to read the book, “Fish!  A  Proven Way to Boost Morale and Improve Results.”…
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Leadership Development: To Lead is to Learn to Follow

At M E Clarke Consulting, we believe that leaders are developed, not trained. We have found in all facets of our work that leaders are craving knowledge to do more for and better support their teams. With UCIT, Meghan co-developed a year long…
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Strategic Visioning: Exploring the Possibilities

Does passion drive your sustainability? How do you make sure that your thriving organization will sustain itself in the future? How do we ensure “Greatness” in times of chaos and turmoil? Religious communities are facing declining…
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National LGBTQ Awareness Month

By Guest Author, Emily Baute (University of Cincinnati, IT Public Information Officer) June is “National LGBTQ ( Lesbian, Gay, Bisexual, & Transgender) Awareness Month.” A year ago, I don’t think that would have registered on…
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10 Tips for Improving the Customer Experience

In this article you will find tips for improving customer and employee satisfaction. What does employee satisfaction have to do with the customer experience? EVERYTHING. Your customers and employees are a part of an interwoven, intricate…
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Navigating the Customer Experience

When a small company is bought by a global, publicly traded company, many changes are inevitable. How that operation handles both the processes and the people involved directly affects the customer experience. We recently partnered with…