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Vision 2020: The School of Human Services

Buckle up and hang on to your seats as we share with you our journey by discovery with The School of Human Services at the University of Cincinnati. Last fall, we began working with the School of Human Services in the College of Education,…
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Joyfully Awaiting Spring

As we all anxiously await the spring, that March promised us, it is easy to become saddened when we wake to yet another chilly, gray day. Even worse, is when a co-worker or passerby tells you more snow is on the way. It’s the end of March!…
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Step into Our Office…

“Welcome! Please remove your shoes…Would you like some slippers?” This is likely, what you will hear as you enter through our door at M E Clarke Consulting, LLC. More on the “no shoes” part later! We would like to virtually invite…
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10 Tips for Improving the Customer Experience

In this article you will find tips for improving customer and employee satisfaction. What does employee satisfaction have to do with the customer experience? EVERYTHING. Your customers and employees are a part of an interwoven, intricate…
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Navigating the Customer Experience

When a small company is bought by a global, publicly traded company, many changes are inevitable. How that operation handles both the processes and the people involved directly affects the customer experience. We recently partnered with…
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Celebrating International Women’s Day

International Women’s Day 2014 “Never doubt that a small group of thoughtful, concerned citizens can change the world. Indeed it is the only thing that ever has. ” – Margaret Mead In the United States, women have been fighting for…
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Getting Out of My Own Way

“I know I shouldn’t but…..”  In the February edition of O Magazine, Martha Beck takes on the topic of self-sabotage, outlining all of the ways our bad habits are subconscious attempts to deal with a deeper self-sabotage, one we may…
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ONECCM, Faculty Focus Group

On February 27th, we gathered with the world renowned Faculty of the College-Conservatory of Music (CCM) as the next step of ONECCM: The Path Forward. With 38 Faculty members in attendance, making this our largest focus group with CCM to…
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ONECCM, Staff Focus Group

On February 10th, we gathered with the staff of the College-Conservatory of Music (CCM) as we continue our journey of creating ONECCM: The Path Forward. With over 20 staff members, we discussed Passions, Values, Visions and Strategic Priorities for…
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5 Things You Can Learn from the 2014 Winter Olympic Athletes

Posted on February 7, 2014 by Mary Knight Every year as the Olympics approach, I often find myself wondering what makes these athletes so exceptional. So, as the 2014 Winter Olympics begin, I decided to dive into their stories to find out not…
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Capacitar To Empower, To Bring Life

Hello! Capacitar is a simple wellness practice that leads to healing, wholeness, and peace. On January 15, we shared some of these practices with the Eosinophilic Parent Support Group at Children’s Hospital, to help relief stress.…
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ONECCM, Student Focus Group

On Sunday January 26th, we headed to the University of Cincinnati to hold a Student Focus Group for the College-Conservatory of Music (CCM). For the past few months, we’ve been partnering with CCM to launch a strategic initiative in order…