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Journey to Our Safe and Sacred Space

In April, Stress Awareness Month, we shared with you a simple practice to identify and relax those areas where you carry stress and tension in your body. Did you have the opportunity to try it out? Were you able to find 5 or 50 minutes…
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What are you the best in the world at? Ode to the Hedgehog!

Hedgehogs are animals who lead simple lives. They look at a complex world and are able to focus on the single most important task – survival. The Hedgehog Concept, named after this modest animal, was developed by Jim Collins, in his book,…
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Vision 2020: The School of Human Services

Buckle up and hang on to your seats as we share with you our journey by discovery with The School of Human Services at the University of Cincinnati. Last fall, we began working with the School of Human Services in the College of Education,…
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Joyfully Awaiting Spring

As we all anxiously await the spring, that March promised us, it is easy to become saddened when we wake to yet another chilly, gray day. Even worse, is when a co-worker or passerby tells you more snow is on the way. It’s the end of March!…
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Step into Our Office…

“Welcome! Please remove your shoes…Would you like some slippers?” This is likely, what you will hear as you enter through our door at M E Clarke Consulting, LLC. More on the “no shoes” part later! We would like to virtually invite…
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10 Tips for Improving the Customer Experience

In this article you will find tips for improving customer and employee satisfaction. What does employee satisfaction have to do with the customer experience? EVERYTHING. Your customers and employees are a part of an interwoven, intricate…
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Navigating the Customer Experience

When a small company is bought by a global, publicly traded company, many changes are inevitable. How that operation handles both the processes and the people involved directly affects the customer experience. We recently partnered with…