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Acknowledging Our Biases

All of us are biased. In fact, says Rachael Frame, occupational psychologist at Work Group, “you’re not a human being if you’re not naturally biased in some way.” Most of us do not recognize our biases and therefore make judgments based…
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From Conflict to a Shared Vision: Defining the Future of the Groundfishing Industry

For almost 30 years, the Northeast fishing community has been at odds over how to best manage a severely depleted supply of groundfish after a decade of heavy fishing. To preserve stock, the region implemented tough regulations resulting…
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The Art of Negotiation

When you think of the word negotiation what is the first image that pops into your head? Was it a bank heist, SWAT teams, or did you picture Kevin Spacey as “The Negotiator.” Typically, negotiations take place in a much different setting…
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Is Anger a Call to Action?

“I have learnt….to conserve my anger, and as heat conserved is transmuted into energy, even so our anger controlled can be transmuted into a power which can move the world.”  – Mahatma Gandhi Anger is an interesting thing in our…
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The Blue Eyes-Brown Eyes Exercise

On April 4, 1968 Martin Luther King Jr. was assassinated while fighting a world fraught with inequality and discrimination. One day later a 3rd grade Iowa teacher, Jane Elliott, decided to teach her students a lesson they would not soon forget;…
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Portrait of a Servant Leader: Martin Luther King Jr.

“Darkness cannot drive out darkness: only light can do that. Hate cannot drive out hate: only love can do that.” Martin Luther King Jr. was an incredible leader in our nation’s history. King stood in the face of adversity and demanded…
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Spotlight on Conflict Resolution

Conflict is an inevitable part of our daily lives. There can be conflict in the workplace, at home, with a stranger, even more common, internal conflict. It is important to learn how to positively interact with conflict. The Association…
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Make it a Mandela Day: Join a Global Movement for Good!

“It is in your hands to create a better world for all who live in it” ~Nelson Mandela, 1983 Nelson Mandela has certainly made an impact on the world from individuals to communities to the global understanding of what it means to…
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Strategic Visioning: Exploring the Possibilities

Does passion drive your sustainability? How do you make sure that your thriving organization will sustain itself in the future? How do we ensure “Greatness” in times of chaos and turmoil? Religious communities are facing declining…
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National LGBTQ Awareness Month

By Guest Author, Emily Baute (University of Cincinnati, IT Public Information Officer) June is “National LGBTQ ( Lesbian, Gay, Bisexual, & Transgender) Awareness Month.” A year ago, I don’t think that would have registered on…
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Navigating the Customer Experience

When a small company is bought by a global, publicly traded company, many changes are inevitable. How that operation handles both the processes and the people involved directly affects the customer experience. We recently partnered with…
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2013 in Retrospect

“Although no one can go back and make a brand new start, anyone can start from now and make a brand new ending.”                                                           – Carl Bard 2013 has been a time…