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Joyfully Awaiting Spring

As we all anxiously await the spring, that March promised us, it is easy to become saddened when we wake to yet another chilly, gray day. Even worse, is when a co-worker or passerby tells you more snow is on the way. It’s the end of March!…
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Step into Our Office…

“Welcome! Please remove your shoes…Would you like some slippers?” This is likely, what you will hear as you enter through our door at M E Clarke Consulting, LLC. More on the “no shoes” part later! We would like to virtually invite…
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10 Tips for Improving the Customer Experience

In this article you will find tips for improving customer and employee satisfaction. What does employee satisfaction have to do with the customer experience? EVERYTHING. Your customers and employees are a part of an interwoven, intricate…
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Navigating the Customer Experience

When a small company is bought by a global, publicly traded company, many changes are inevitable. How that operation handles both the processes and the people involved directly affects the customer experience. We recently partnered with…